competitive swim faqs

When Can I Join?
You can join Woodland Hills Aquatic Team at any time during the season thanks to our rolling registration.

When Does the Season Run?
Practices begin in September and run through the end of July, covering:

• Short Course Season: October–March
• Long Course Season: April–July
• Spring Stroke Clinic April

How Do Payments Work?
We offer flexible payment options—pay monthly over our 11-month season or pay in full by contacting the Competitive Swim Admin. Premium athletes who register and pay in full in August, September, or October receive a 5% discount.

What If I Need Time Off?
Taking a break for high school swim season or a summer league? No problem—just let us know and we’ll cancel your account before the next monthly payment.

How Do I Rejoin?
Whenever you’re ready to come back, simply re-register through Captyn, or reach out to our Competitive Swim Admin!

Questions?
Email us at WHAT.competitiveswim@gmail.com.

USA Swimming Membership FAQS:

Do I need a USA Swimming membership?
Yes. All registered WHAT swimmers and coaches must be active members of USA Swimming and linked to our team.

How do I get a USA Swimming membership?
Membership is a separate process, billed directly through USA Swimming. Instructions will be provided at the end of the WHAT registration process.

When does my membership expire?
USA Swimming memberships run on a calendar year and must be renewed annually. New or renewed memberships completed after September 1st will be valid through December 31st  of the following year.

What if I need help with my USA Swimming membership?

Follow the directions on our USA Swimming Membership tab, or email Coach Ari, our Competitive Swim Admin, at WHAT.competitiveswim@gmail.com for assistance.

Questions?
Email us at WHAT.competitiveswim@gmail.com.

WHAT Parent and Family Volunteer FAQS:

Why are parent and family volunteers important?
Parent and family volunteers are essential to WHAT’s success. Without them, the club would need to significantly raise dues to cover operating costs.

What is the volunteer requirement?
Each family is required to:

• Work a minimum of three sessions at our hosted swim meet(s), AND
• Provide either two food or concession items per home meet OR a $50 concession donation.

What happens if I don’t meet the requirements?
If these requirements are not met by the end of the season, a $300 Volunteer Fee AND $50 Concession Fee will be charged to your account on file.

Why do we have this policy?
This approach ensures we have the volunteer and donation support needed to run our meets and team events without increasing membership dues.

Questions?
Email us at WHAT.competitiveswim@gmail.com.